Customer Care Feedback

Promotional offer to existing customers - Free 1GB USB flashdrive 

(one per company)

 

In order to maintain, improve and develop new services we would appreciate customer feedback. As a service provider we appreciate constructive complaints or even compliments, so we can rectify problems areas, or even praise staff for jobs well done. This process assists continual improvement and is an essential part of our customer care.

 

Name  
Company Name  
Email  
 
Please select level of satisfaction   Scoring 1 = Poor - 5 = Very Satisfied
Are you kept informed and up to date with the range of services that’s Perry’s provide? 1 2 3 4 5
Ease of access and speed of response from sales personnel 1 2 3 4 5
Communication and feedback from Perrys staff? 1 2 3 4 5
Administration provided in a timely manner and clear and understandable? 1 2 3 4 5
Do our services / products meet your requirements effectively 1 2 3 4 5
On-time collection and delivery service 1 2 3 4 5
Site left clean and tidy? 1 2 3 4 5
Appearance of our driver and vehicles? 1 2 3 4 5
Health & safety awareness and compliance? 1 2 3 4 5
Would you like an Environmental Certificate of Achievement sent to your company (yes or no) Yes No
Other Comments / recommendations for improvements
 
Please tick the boxes if you would like more information on the following products and services
 
Office Recycling   Recycling & Waste Management  
Paper Paper
Cardboard Cardboard
Vending Cups Polythene
Plastic bottles Plastics
Cans Metal
Glass Wood
Fluorescent tubes Glass
Batteries Other
WEEE electrical goods    
 
Security Shreddings   Storage & Equipment  
Paper records 140 litre wheeled bins
Computer hard drives, tapes, discs 1100litre  wheeled bin
Audio & Video tapes 10’ by 8’ on-site storage
Microfiche Roro bin open/closed top (20’by8’)
Uniforms, products credit cards etc Balers
Mobile Shredding Service Compactors with roro bin attached.
 
Consumables
Security sacks & tags    
Office recycling & waste bins    
Office recycling bags    
Polythene recycling bags    
       
How would you like us to send this information?
Telephone call back service    
Email    
Post